eLearning
Featured Project:
Volunteer Safety Training
As a volunteer Supervisor, it's hard to know what exactly what the current Safety Guidelines at Monarch Community School are, let alone enforce them in a way that aligns with the school's Positive Discipline philosophy. This 8-module course uses scenarios and gamification to build confidence in learners' knowledge and skills so they can effectively identify and intervene in out-of-bounds schoolyard behavior. With each successful task, learners earn leaves to feed a monarch caterpillar. By the end of the course, it metamorphoses into a butterfly!
This training module is unusually awesome! Goodness knows how many of these kinds of things I've sat through. This was absolutely the best one.
Also, as a non-binary parent myself, I really appreciate the representation!
- Jon S. (Learner)
Emily created a fantastic course for our school. She was able to dive deep into our program’s needs and use our ideas but run with the project on her own which was amazing. She asked for feedback along the way and incorporated it will into the course. Her course is being used by all of the parents and staff in our program and I’ve only heard positive feedback. Emily is thoughtful, responsive, creative, inclusive, and detail oriented.
- Amelia Von Gerer, Principal
Development Tools Articulate Storyline, Vyond, Canva
Client Santa Cruz City Schools: Monarch Community School
Challenge Before this training, volunteers were uncertain about the safety guidelines and did not know how to intervene. This led to increased risk of physical and emotional harm among students as well as an unnecessary reliance on school personnel to manage schoolyard incidents.
Solution After conducting a needs analysis and working with SMEs to identify learning objectives, I developed a bespoke solution that reflects the client's values. Applying the principles of andragogy to promote engagement and retention, this course guides learners through a series of increasingly complex tasks with real-world applications.
Results After taking this course, average on-the-job confidence increased from 59% to 93% and subject matter knowledge increased by 20%.
My Process
Needs Analysis
Though document review, onsite analysis, stakeholder interviews and a survey, I determined that the Parent Volunteers are not adequately trained and as such have gaps in both knowledge and confidence when it comes to enforcing guidelines in a way that aligns with the school's disciplinary philosophy.
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Course Blueprint
After a thorough needs analysis, I created this Course Blueprint to communicate the proposed learner experience with the client. This clearly lays out objectives, outlines the structural framework, and goes into detail about each module and the specific learning goals with will accomplish. More.
Visual Storyboard & Script
An iterative design process allowed me to incorporate client and peer feedback to optimize the learner experience. This visual storyboard and style guide give the client a sense of the user experience, while providing detailed development instructions including Articulate Storyline triggers and accessibility notes.
My detailed script includes onscreen text, narration, visual ideas and user interactions. I designed a training mentor whose immediate feedback connects learners' choices with real-world outcomes, optimizing engagement and retention. With SME input and prompts fed to AI, I designed relatable scenario-based demonstrations and applications, while increasingly complex tasks prompt learners to apply their knowledge. More...
Prototype
Using the storyboard and script as guides, I developed a sample module as an interactive prototype in Articulate Storyline, along with Vyond videos. The prototype showcases interactive slides, feedback layers for each task, video demonstrations, and job aid downloads. Throughout this stage of development, I collaborated with peers and used feedback from user tests to enhance the learning experience.
Full Course Development
Thanks to a thorough and iterative design process, the development of the course was straightforward. Beta testing revealed UX issues that I was able to repair and streamline. The full eLearning module included a variety of interactions, videos, downloads, and a customizable completion certificate.
Implementation and Evaluation
The client does not have an LMS, so I hosted the course on a remote server, enabling easy access. Volunteers completed the course onsite, and were provided with a hard copy of a Resource Guide including job aids and a note-taker.
Post-training data showed a 32% increase in confidence and a 20% rise in subject matter knowledge.
Featured Project:
AI Prompt Engineering Microlearning
HR professionals can use an AI assistant to draft effective communications by crafting a precise prompt. In three quick lessons, this microlearning teaches HR professionals how to apply the RISEN framework to generate specific AI prompts that accelerate their workflow.
Development Tools Articulate Rise, Claude AI, Canva
Challenge Many HR professionals are hesitant to use AI because they do not trust its output. Crafting an imprecise prompt can lead the AI to generate communications that need a lot of refinement and don't actually streamline workflows.
Solution I used Articulate RISE to develop a microlearning solution that can be completed in 10-5 minutes, focussing on one specific tool: the RISEN prompt engineering method. It includes realistic scenarios and examples, as well as knowledge checks and learning roadmaps to promote retention.
Results After taking this course, HR professionals can effectively apply the RISEN method to draft a variety of communications with the help of an AI assistant.